The Simple Way to Use Buyer Personas to Grow Your Business
- Jennifer Norton Simpson

- Aug 22
- 2 min read

Every business talks about knowing their customer, but when asked to describe that customer in detail, most stumble. That is where buyer personas come in. A buyer persona, sometimes called a customer persona or ideal customer profile, it’s not just a buzzword. It is a research-based profile that reveals who your customer really is, what drives their decisions, and how to reach them when it matters most.
Instead of relying on vague demographics, a buyer persona gives you a clear story about your ideal customer. It helps you market with precision, build stronger connections, and stop wasting resources on people who were never a fit for your business.

Think of it as a character sketch. Instead of saying, “We market to women ages 25 to 45,” a buyer persona gives depth: “She is a mid-career professional who scrolls LinkedIn on her lunch break, searching for tools that save her time. She values efficiency, invests in solutions that make her work easier, and does her research before committing to a purchase.” That is a persona. Clear, specific, and grounded in insight.
Why Focus on Three Buyer Personas?
Here’s the trap many brands fall into trying to market to everyone. When you do that, you end up marketing to no one.
When you focus on your top three personas, your marketing gets sharper and easier to manage. Three is the sweet spot. It is enough to take action without spreading yourself thin, it reflects the reality that most businesses have more than one type of customer, and it keeps you focused on the opportunities that matter most instead of chasing every possibility.
How to Create a Persona

If you are just getting started, the process is simpler than it looks. Begin by looking at your data: sales records, customer surveys, even social media insights can reveal a lot. From there, notice the patterns. Who buys most often, spends the most, and who sends others your way?
Once you see those trends, dig a little deeper. Do not stop at what people buy. Ask yourself why they buy. That motivation is the real insight. Finally, test what you find. Share your ideas with your team or put them in front of real customers to see if the persona holds up.
This process helps you turn buyer persona examples into real, usable tools for your marketing strategy. When you know your ideal customer clearly, your messaging clicks, your campaigns hit the right audience, and you stop wasting resources on people who were never a fit.
I covered this topic in my Digitalundivided workshop where I broke down how to identify each persona and why they matter. Watch it below:
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